TERMS AND CONDITIONS
Last updated: 09.12.2025
Welcome to Orbies. By accessing or using our website (the “Site”) and purchasing our products (the “Products”), you agree to be bound by the following Terms & Conditions (the “Terms”). Please read them carefully.
1. About Us
Orbies (“we”, “us”, “our”) is a brand offering decorative candles and related accessories.
For any questions, you can contact us at: contact@orbies.com
2. Use of the Website
By using this Site, you confirm that:
You are at least 18 years old, or accessing under the supervision of a legal guardian.
You will not misuse the Site or engage in fraudulent activities.
You will provide accurate information when placing an order.
We reserve the right to refuse service to anyone at any time.
3. Products
We strive to display our Products as accurately as possible. However:
Colors, shapes, or textures may vary slightly from images due to lighting, hand-crafting, or screen settings.
Product availability is subject to change without notice.
We may modify or discontinue Products at any time.
4. Orders & Payments
When you place an order, you agree that:
All information provided is accurate and complete.
You are authorized to use the payment method provided.
We reserve the right to:
Cancel or reject any order (e.g., suspicion of fraud, incorrect pricing).
Limit quantities purchased.
Prices are displayed in [€] and may be updated without notice.
5. Shipping & Delivery
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.
Once an item is shipped, risk passes to you.
Full shipping details are available on our Shipping Policy page (if applicable).
6. Returns & Refunds
We accept returns only in accordance with our Return Policy.
Generally:
Items must be unused and in original condition.
Some items (e.g., used candles, damaged items not caused by us) may not be eligible.
Refunds are issued in the original payment method after inspection.
7. Discounts, Promotions & Gift Codes
Discounts apply only to eligible items and cannot be combined unless stated.
Automatic discounts may not appear on third-party checkout pages depending on integration (Shopify, Framer, etc.).
We reserve the right to modify or end promotions at any time.
8. Intellectual Property
All content on the Site—including images, logos, text, designs, and graphics—is the property of Orbies or its licensors.
You may not copy, reproduce, or distribute any content without written permission.
9. Limitation of Liability
To the fullest extent permitted by law:
Orbies is not liable for any indirect, incidental, or consequential damages.
Our total liability for any claim does not exceed the amount you paid for the Product in question.
Candles should always be handled responsibly. We are not liable for misuse, fire damage, or injury resulting from improper use.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using the Site, you consent to our data practices.
11. Changes to These Terms
We may update these Terms at any time. Continued use of the Site after changes constitutes acceptance of the updated version.
12. Governing Law
These Terms are governed by the laws of [your country].
Any disputes will be resolved in the courts of [your city/country].
13. Contact
For any questions regarding these Terms:
ORBIES SAS,
132 rue de Vaugirard, Paris, 750015, France
